Tour Manager

Shivalaya Holidays Pvt. Ltd. is a leading tour operator in Nepal, offering customized Nepal tour packages to suit your preferences and budget. Based in Kathmandu, we specialize in unique experiences, including Muktinath Darshan Nepal spiritual tour and the Kailash Manasarovar Yatra. With our extensive industry expertise, we provide well-planned itineraries, personalized hotel recommendations, and unforgettable activities to help you create lasting memories in the beautiful landscapes of Nepal.

Role Overview

We are seeking a motivated and organized Female Candidate for the position of Tour Manager. The selected candidate will be responsible for planning and coordinating tours, managing travel operations, assisting clients, and ensuring a smooth travel experience. This role is ideal for someone who enjoys working with people, coordinating travel arrangements, and delivering excellent customer service.

Responsibilities

• Plan and coordinate domestic and international tour packages.
• Manage tour itineraries and travel schedules.
• Communicate with clients regarding travel arrangements and tour details.
• Coordinate with hotels, transportation providers, and travel partners.
• Handle customer inquiries and provide timely support.
• Ensure smooth tour operations before, during, and after trips.
• Maintain tour records, bookings, and travel documentation.
• Assist in resolving travel-related issues and customer concerns.

Requirements

• Good communication and interpersonal skills.
• Strong organizational and coordination abilities.
• Ability to manage multiple tasks efficiently.
• Customer-focused attitude with problem-solving skills.
• Willingness to travel when required.
• Basic computer and office software knowledge.

Skills Required

• Tour planning and coordination
• Customer service
• Communication skills
• Time management
• Teamwork and collaboration
• Problem-solving skills

Preferred Skills

• Knowledge of travel and tourism industry practices.
• Experience using travel booking systems or travel management software.
• Ability to handle client complaints professionally.
• Familiarity with local and international travel destinations.
• Basic sales and negotiation skills.

Qualifications

• Bachelor's Degree in Tourism Management, Hospitality Management, Business Administration, or a related field.
• Running Bachelor's students may also apply.

Experience & Education

• Minimum 1 year of experience in tour planning, travel operations, customer service, or a related field preferred.
• Bachelor's Degree or currently pursuing a Bachelor's Degree in a relevant field.

Benefits / Perks

• Competitive salary package.
• Friendly and professional working environment.
• Opportunities for career growth and skill development.
• Exposure to the travel and tourism industry.
• Supportive team culture.
• Training and professional development opportunities.